Shipping Policy
- Freight Shipping will take 3-7 Business Days dependingon location
- A tracking number will be provided once the order has been picked up from our warehouse in Queens Village, New York
- Shipping times may vary due to freight carrier schedule or weather delays
- Inspect your shipment prior to signing off on the delivery receipt. If your shipment is showing any signs of damage when it arrives, the damages must be notated on the delivery receipt. You will not be allowed to claim any damages after the driver has left.
- For any damages, you must file a claim directly with the shipping company.
Delivery Policy
- Freight shipments delivered to a commercial address must have a loading dock or forklift available for unloading.
- Residential delivery will include liftgate service for curbside unloading.
International Shipping
- We ship nationwide within the United States.
- International Customers must contact us for a custom freight quote.
Return Policy
If it is determined the engine and/or transmission warranty claim is valid, a refund or replacement will be issued only after receiving the item originally shipped back at our warehouse, complete as it was originally shipped. You must provide photos of the engine/transmission ready on the pallet so that we may be able to send you the bill of lading for the shipping carrier to pick up the item.
